Health & Safety

Because Rigby’s Water World is a family park, we expect guests to behave appropriately. Violating our park policies may be cause for ejection from the park without refund. For more information, please review the park policies below.

Card Payments -  Rigby’s Water World accepts card payments only at all locations including restaurants, retail stores, games, ticket windows, and parking toll booths. You can either pay for purchases using a Visa, Mastercard, American Express, Discover, or a debit card. Only have cash? You can convert your cash to a prepaid debit card at one of the multiple kiosks located throughout the park and anywhere in the U.S. where Visa is accepted. We highly encourage you to pre-purchase your parking, tickets, and more online before visiting the park.

Alcoholic Beverages - TBD

Behavior - Line jumping, profanity, and unruly behavior are offensive to park guests and may be cause for ejection without refund. Guests are not permitted to save places in line, bypass others in line, or exit the line and return to the same place for any reason. Guests exiting a line must go to the back of the line if they choose to return.

Diaper Policy - Diaper-aged children and diaper dependent adults must wear appropriate swim diapers in addition to their swimwear. Swim diapers are available for purchase at Gift Shop.

Food, Drinks & Coolers - Food, beverages, coolers and grills may not be brought into the theme park. The only food exceptions are for food allergies as described below and infant food, in non-glass jars. The use of grills and open flames are strictly prohibited, in and around the property, including parking lots.  

Food Allergies  - Guests who suffer from sensitivities or life-threatening allergies may bring food into the park if they do not feel comfortable with the menu options available. In this case, the food must be limited to the individual with the allergy and may contain: two sealable sandwich bags (7×8 inches) and one snack to accommodate their visit (such as a piece of fruit, or a fruit bar, or a snack that fits in a sandwich bag). One small soft-sided cooler may be brought into the park to carry these items. No outside beverages are permitted. Please see Security at screening to receive a medical sticker.
Dress Code -  We ask that guests visiting Rigby’s Water World dress appropriately for our family-friendly environment.  Guests’ attire and tattoos must comply with Rigby’s Water World Guest Dress Code.

To participate in Waterpark attractions while visiting Rigby’s Water World, guests must wear proper swimwear, such as bathing suits or board shorts.  Thongs, G-strings, or transparent swimwear are not permitted.  For safety reasons and to prevent damage to our attractions, guests may not wear athletic attire, street clothing such as pants or denim shorts, or swimwear with buttons, snaps, rivets, zippers, buckles or belts.  Rash guards and swim-style nylon shirts are generally permitted; however, guests should check attraction signage for specific restrictions.
Diaper-dependent guests are required to wear swim diapers or a diaper specifically designed for aquatics to participate in Waterpark attractions.  Diapers must be changed in restroom changing stations only.
Guests are encouraged to wear footwear while walking throughout Rigby’s Water World  Guests may wear water appropriate footwear on some attractions.  Guests should check attraction signage for specific restrictions.
It is required that all bathers wear properly fitted swimming attire and maintain appropriate body coverage at all times.  Swimwear must be made of nylon, polyester, or spandex materials.  (jean shorts, khakis shorts, and other cotton materials are prohibited.  Suits such as thongs or others that don’t provide proper coverage are prohibited). Bathing suits with metal buckles, zippers, or rivets will not be allowed on the slides.
Rigby’s Water World reserves the right to deny admission to or remove anyone wearing swim attire that does not comply with the Waterpark Guest Dress Code or wears clothing or displays a tattoo that poses a safety hazard, could detract from the experience of other guests, or fails to comply with Rigby’s Water World Dress Code, if a guest refuses all reasonable options. Guests requiring special accommodations should speak to a member of the Public Safety management team upon arrival at the Waterpark.
Language -  Guests using profanity or abusive language, symbols or gestures may be ejected from the park without refund.

Lifeguards/aquatics - All guards are certified by Ellis and Associates, the leading waterpark lifeguard training and certification organization. All guards are regularly audited, and have weekly training requirements during their park tenure.


Life Jacket Policy -  It is recommended that both children under 48″ and weak swimmers wear life jackets while in the waterpark. Parents should keep their children within arm’s reach at all times while in the water. Approved U.S. Coast Guard life jackets are provided free of charge throughout the park.

Line Jumping - Line jumping is strictly prohibited. Guests are not permitted to save places in line or exit the line and return for any reason. Violators will be ejected without a refund.